Vision Report

Vast, Fast, And Relentless: Consumer Buying Enters A New Era (2022)

The 2022 Guide To What B2C Businesses Need To Know To Survive And Thrive

 and  six contributors
May 10, 2022

Summary

It won’t be news to anyone that consumers are more empowered than ever, but it’s hard to pin down in precisely what ways they’re empowered and how that changes the way businesses must serve them. If you’re in a consumer-facing business, let us be the ones to break it to you: You’re entering the most frenzied phase of innovation you’ve ever experienced, and consumers won’t let you rest anytime soon. This report explores the future of buying and what B2C firms must do to be successful in the next 10 years.

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