Trends Report

What’s Next In Mobile Banking: Seven Additional Features That Will Differentiate Leading US Banking Apps

October 27th, 2022
Nicole Murgia, null
Nicole Murgia
With contributors:
David Hoffman , Zachary Stone , Aaron Suiter , Jen Barton


Today’s banking customers do more, want more, and expect more on their mobile apps. Meanwhile, banks have an ever-growing list of possible features to add to their apps. Executives and their teams need to identify which digital products, services, and functionality will differentiate their brands and drive growth. This companion piece to our report “What’s Next In Mobile Banking: Seven Indispensable Features Coming To US Banking Apps” lays out seven additional mobile features that will set certain banking brands apart as they attract and engage their target customers.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.