Trends Report

Your Employees And Organization Aren't Ready For The Future Of Work

January 9th, 2020


Automation upsets traditional organizational structures and career paths. Managers are overconfident about adapting to the future of work. Organizations show little understanding of how to use automation and how effective it is. Self-reported preparedness for the future of work remains low.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.