Workforce generative AI tools are rapidly entering the workplace, but organizations experience mixed results and often find it hard to drive tangible business outcomes. It’s not the technology or the data that’s primarily at fault. Instead, organizations are distributing these tools without equipping their employees with the understanding, skills, and ethical awareness needed to be successful using them. This report leverages global benchmarking data to demonstrate just how pervasive these gaps are, then invites leaders to take our AIQ assessment for their own teams.