Vision Report

Your Virtual Office In The Cloud

Virtual Worlds Prepare To Connect Employees In The World Of Hybrid Work

August 13th, 2021


The pandemic and the advent of “office + anywhere” hybrid work have challenged leaders to find new ways to connect highly distributed workforces. Companies want employees to have the tools that allow them to share and discover information, build culture, and align around key goals. Enter virtual worlds, a technology that promises to go beyond email, videoconferencing, and chat to create a digital center of gravity for organizations and teams. This report explores the current state of virtual worlds in preparation for future uses, which will become increasingly important to the future of work.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.