Discover four key competencies to drive customer obsession.
To meet the demands of today’s customers amidst a climate of continuous disruption, organizations need a tech strategy that will enable them to constantly adapt and reimagine new business opportunities, anticipate customer needs with creativity and speed, and prioritize resiliency to deliver sustainable, disruptive innovations. This is what Forrester calls a future fit technology strategy.
Read Transform Your IT To Deliver A Future Fit Technology Strategy to learn the four key competencies of a future fit strategy, and better understand how it can help you drive business growth. You’ll learn:
- Why digital’s ability to differentiate has dwindled.
- The “how” and “why” of a future fit strategy.
- Why people, process, platform and governance require equal focus.
- 16 specific actions you can take now to chart your path to a future fit strategy.