Every organisation has implemented automation, and its impact on winning, serving, and retaining customers is unquestionable. Robotic Process Automation is the tip of the spear that is driving automation in the enterprise. However, despite investments in RPA, scale remains elusive. More than half of all global enterprises who embark on the RPA journey fail to scale beyond their first ten bots. Moreover, enterprises struggle with scaling beyond ‘islands of automation’ and unlocking enterprise-wide value from their bot program.
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Learn about the ten golden rules for successful RPA initiatives.
Glimpse into enterprise automation and the Future of Work.
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Principal Analyst, Forrester