Log in to watch this webinar
Client log in
Welcome back. Log in to your account to continue.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this webinar
This webinar is available for purchase ($250).
Description
Over the past two years, we have synthesized best practices for developing an enterprise content management (ECM) and business process management (BPM) strategy from 20-plus in-depth ECM strategy reviews, numerous workshops, and more than 500 ECM and BPM inquiries from our business and government clients. While it's possible to deploy ECM from an infrastructure/technology perspective — many companies do just that — best practices start with using the business context, not the technology perspective, to determine how content gets used across the enterprise. Once they take a business process perspective, BP pros — working in conjunction with Content & Collaboration (C&C) pros — can envision comprehensive ECM service packages, identify gaps, and create a consensus road map.
Agenda:
- An ECM/BPM Strategy Is Harder Than It Looks
- Best Practices Will Make It Easier To Succeed With ECM/BPM Strategy
- Recent Case Studies
- Forrester's ECM Strategy Next Practices
Technical information
You'll receive an email with dialing and Webex instructions prior to the Webinar.
Webinar FAQs
See the Webinar FAQs for answers to technical and other Webinar questions.