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Description
Get the latest insights about how and why customers give organizations feedback — and what to do about it. Find out why and how customers give feedback to organizations and how this will help make your voice-of-the-customer (VoC) efforts more successful.
Key takeaways:
- Learn what consumers in the US and the UK reveal about how and why customers give feedback.
- Find out which feedback myths we bust or confirm.
- Learn how to effectively respond to customer feedback.
Target audience level: all levels
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