Log in to watch this webinar
Client log in
Welcome back. Log in to your account to continue.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this webinar
This webinar is available for purchase ($300).
Description
In this webinar, we explain the current state of IT service management (ITSM) and where it’s headed in the future. In the past six months, a lot has changed, but how does that impact your ITSM practice? We look at mistakes to avoid and new areas to focus on as you continue your IT maturity journey.
Key takeaways:
- The current state of ITIL intellectual property
- The key areas of emphasis that your organization needs to address
- Other trends in the industry that you should pay attention to
Target audience level: intermediate
Technical information
You'll receive an email with dialing and Webex instructions prior to the Webinar.
Webinar FAQs
See the Webinar FAQs for answers to technical and other Webinar questions.