Log in to watch this webinar
Client log in
Welcome back. Log in to your account to continue.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this webinar
This webinar is available for purchase ($300).
Description
Retail is evolving and growing. In this webinar, we explore the dynamics of the 2017 retail landscape and explore how customer-obsessed retailers are investing to reinvent themselves. What’s the secret sauce? Savvy retailers are creating differentiated experiences, tapping data (rather than opinions), eliminating pain points, adapting their organizations, and maximizing their assets.
Agenda:
- Explore key indicators that tell us that retail is growing — offline and online.
- Learn how growing retailers are truly setting themselves apart based on differentiated customer experiences.
- Understand why the key to success is obsessing about changing your organization and culture.
Technical information
You'll receive an email with dialing and Webex instructions prior to the Webinar.
Webinar FAQs
See the Webinar FAQs for answers to technical and other Webinar questions.