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Small-Business Banking Customers: Five Things You Should Know

January 16, 2019

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This webinar was originally scheduled for October 31, 2018. Please note: The downloadable PPT is an abbreviated version of the deck used during the live presentation.


Bank executives and digital leaders are tasked with finding new and better ways to win, serve, and retain small business clients, yet for more than a decade there has been a dearth of innovation in the small business banking market. This webinar outlines five facts and insights digital business leaders need to know about small business banking customers.

Key takeaways:

  • Design better digital services for small business banking customers.
  • Identify new and emerging threats to small business lending.
  • Rethink your value proposition for small business owners and operators.

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