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Description
Enterprise content management (ECM) continues its shift to modern, cloud-first content platforms. This session highlights key areas of innovation, the trends shaping its direction, and some interesting lessons learned from the latest Forrester Wave™ on this market.
Key takeaways:
- Understand why cloud is now the dominant delivery model.
- Figure out how and where to use emerging AI/ML to wrangle content.
- Learn how content management can underpin a revitalized knowledge management strategy.
Target audience level: intermediate
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