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Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
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- Get answers from trusted research using Izola, Forrester's genAI tool.
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Description
GenAI presents powerful new opportunities for understanding employee experience (EX) inside of your organization. Deriving EX insights from the “digital exhaust” of employees’ daily work is now within reach. Forrester’s model combines existing tools with cutting-edge neurolinguistic processing capabilities and genAI using a privacy-by-design approach that protects employees’ identities while unlocking deeper insights into their sentiments, emotions, and experiences.
Join David Brodeur-Johnson and James McQuivey, PhD for a conversation about what deep listening is, what it can do, and how to make it a reality for your organization. The results will transform leadership and change management practices through better visibility and understanding.
Key takeaways:
- Learn what deep listening is and how it works.
- Explore the kinds of insights that deep listening can offer.
- Learn about the deep listening technology stack.
Target audience level: intermediate and advanced
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