UPCOMING Webinar

The Future Of Commerce Search

Date:Sep 23, 2026
Time:3:00 pm — 4:00 pm CUT
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Emily PfeifferPrincipal Analyst
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Hannah MurphySenior Research Associate
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Description

Search in non-owned environments (such as answer engines like ChatGPT) is more conversational than that in traditional, owned search engines, including on your websites. As experiences evolve in this world of agentic commerce, how does the commerce search experience in the owned environment need to change to keep up? Tune in to this Forrester webinar to see what we think the future of commerce search will look like.

Key takeaways: 

  • Understand what the key pillars of this experience will be.
  • Learn how to work with your commerce tech vendors and partners to build the experiences customers will demand.

Target audience level: all levels

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