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Description
The health insurance market has reached the point of no return, as high costs, low customer satisfaction, diminishing trust, and poor health outcomes have pushed employers and consumers to the edge. To win and retain customers, health insurers must revamp their identities and overhaul their approaches to coverage and support.
Key takeaways:
- Understand the forces reshaping the health insurance market.
- Learn how emerging coverage and care models address affordability, member experience, and health improvement.
- Identify key trends and strategic priorities for 2026.
- Understand where leading insurers are doubling down, such as digital engagement, value-based care, and integrated health solutions.
- Discover practical approaches for transforming member engagement, rebuilding trust, and aligning offerings with employer and consumer expectations.
Target audience level: all levels
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