Southeast Asian Banks: Stop Customer Churn Before It Happens

A Complimentary Forrester Webinar

For over a century, banks have earnt revenue and grown profitably by remaining relevant in customers’ everyday lives. But two interrelated forces are diminishing banks’ relevance in the minds of customers and prospects: disintermediation and commoditisation. The loyalty that banks have with their customers has become more fragile and now challenged.

Join this Southeast Asia-focused webinar to understand: 

  • Why banking customer loyalty is important
  • What drives banking customer loyalty in Malaysia, Thailand and Indonesia
  • What firms should do to stop customer churn
For the banking customer loyalty webinar tailored for Singapore and Hong Kong markets, please register here

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We look forward to you joining us at this live webinar “Southeast Asian Banks: Stop Customer Churn Before It Happens“, on Thursday, 8th October 2020.

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