A Complimentary Forrester Webinar
Record low interest rates and consumer optimism continue to drive demand for home loans from homebuyers and refinancers. Customers are using a mix of digital and human touchpoints to research and then buy mortgages. While many lenders have begun to build capabilities to improve the experience of mortgage borrowing, they can’t keep up fast enough to address the surge in demand. Leaders originate loans at speed while providing guidance and advice throughout the mortgage purchase journey.