What You’ll Get
- 2-For-1 Registration
Bring a colleague for free when you register. - Budget Planning Resources
Access planning guides and an on-demand session tailored to CX priorities. - Curated Content For 2026 Success
Build your plan with actionable tools and insights from Forrester experts.
Why This Offer Works for You
- Stretch Your Budget
Use remaining 2025 funds to invest in your team’s 2026 success. - Plan With Confidence
Get expert tools to support budgeting and strategic alignment. - Accelerate Team Impact
Attend with a colleague to start 2026 aligned and ready.
Why CX Summit EMEA?
Join customer experience, digital, and marketing leaders to turn ideas into action. Leave with the frameworks, data, and inspiration to drive growth in 2026.
A great opportunity to test our progress against peers in EMEA. I enjoyed the quality of the content, the expertise of Forrester analysts, and valued sharing our challenges.
— Anton de Wet
Nedbank Retail and Business Banking
Flawless organisation. Excellent case studies in the plenary sessions.
— Alexander Czajor
STMicroelectronics
Great collection of senior CX practitioners — open discussions on the industry and technology trends.
— Mark Smith
CSG
Start 2026 with clarity and momentum.
Use voucher code PROSPER2FOR1 to unlock 2-for-1 registration.
Offer expires 27 February — don’t miss out.
Check out our FAQ for answers to all of your questions.
Bonus Resource: Retool Your CX Budgeting For 2026 Success
Looking for expert guidance on how to retool your budget for 2026?
Get ungated access to a 60-minute session featuring Forrester analysts.
You’ll learn how to:
- Fix what’s broken. Identify and correct common budgeting mistakes.
- Craft smarter plans. Use Forrester’s CX Planning Guide to align strategy and spending.
- Stay agile. Build flexible budgets that can pivot with market shifts.
- Focus on impact. Prioritise high-value investments and eliminate waste.
Want To Go Deeper?
Download Forrester’s 2026 Customer Experience Planning Guide to help you:
- Align CX strategy with business goals.
- Prioritise investments across journeys and programmes.
- Build a clear, actionable plan for 2026.
CX Summit EMEA · June 8 – 10, 2026 · Amsterdam
Contact us at events@forrester.com.