Trends Report

The Coronavirus For Retailers And Brands: Prep Your Business For Online Orders And Supply Chain Disruption

March 6th, 2020
Scott Compton, null
Scott Compton

Summary

The coronavirus (COVID-19) is putting a strain on retailers to execute against unpredictable customer demands and supply levels. To bolster business continuity, retailers and brands must get ahead of the curve by proactively preparing for growth in online orders, supply chain disruption, and fulfillment challenges.

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