Trends Report

The COVID-19 Pandemic Has Accelerated The Shift To Digital Payments

June 2nd, 2020
Meng Liu, Senior Analyst
Meng Liu Senior Analyst
Lily Varon, Principal Analyst
Lily Varon Principal Analyst
Arnav Gupta, null
Arnav Gupta
Jacob Morgan, null
Jacob Morgan

Summary

Data from the Forrester Analytics Consumer Technographics® COVID-19 Survey (Wave 2) reveals shifting consumer behaviors toward digital payments across the globe as result of the pandemic. Listen to Forrester analysts based in China, India, the UK, and the US discuss the impact of COVID-19 on the adoption of digital payments and what they expect the lasting impacts of the pandemic will be on payments around the globe.

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