Trend Report

The COVID-19 Pandemic Has Accelerated The Shift To Digital Payments

Arnav Gupta
Jacob Morgan
Jun 02, 2020

Summary

Data from the Forrester Analytics Consumer Technographics® COVID-19 Survey (Wave 2) reveals shifting consumer behaviors toward digital payments across the globe as result of the pandemic. Listen to Forrester analysts based in China, India, the UK, and the US discuss the impact of COVID-19 on the adoption of digital payments and what they expect the lasting impacts of the pandemic will be on payments around the globe.

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