Trends Report

How Retail Disruption Continues To Track With COVID-19 Outbreaks

November 24th, 2020
With contributor:

Summary

Retail professionals should use our retail recovery heat map to see our estimates of how 30 US metropolitan area retail economies fared over eight months of the pandemic, based on the severity of the local COVID-19 outbreak and local retail-health indicators. Over the past six months, retail recovery has varied in every region, with the lowest retail recovery scores often following the emergence of an epicenter of the virus. For more information, please read The State Of The US Shopper — COVID-19 and schedule an inquiry.

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