Report

Apply Enterprise Service Management To Your Industry Processes

From Trains To Telcos, ESM Is Reshaping Knowledge Work
June 30th, 2020
With Contributors:
Tyler Brown
and Diane Lynch

Summary

Enterprise service management (ESM) is expanding once again. Avid ESM users are already moving from initial successful use cases in HR and facilities to business operations for specific processes unique to their industries. Train operators, telcos, manufa

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