Report

Five Key Stakeholders Will Define Retail In The 2020s

January 27th, 2021

Summary

This report explores the future of retail and what retailers must do to be successful in the next 10 years.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.