Trends Report

How To Apply Google’s Site Reliability Engineering Approach To Your Infrastructure

Processes: The Infrastructure Transformation Playbook

May 15th, 2018
With contributors:


Google’s Site Reliability Engineering (SRE) practices have provoked considerable debate among infrastructure and operations (I&O) leaders — some are utterly skeptical, and others are racing to adopt as many as they can. Forrester examined the 24 core concepts of SRE. In this report, we provide I&O pros with a definitive guide to which ones to adopt, which to tweak, and which to avoid.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.