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For Customer Experience Professionals

Predictions 2019: Employee Experience

The Spotlight Shines Bright As Executives Scramble To Improve EX

November 5, 2018

Why Read This Report

Low unemployment and high quit rates are intensifying the already bright spotlight on employee experience (EX). But while companies, EX professionals, and executives are anxious to improve employee experience, many of their 2019 efforts will be misguided. In this report, we share five predictions for what will happen to employee experience next year.

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