More than any other force, cloud computing has reshaped the business technology landscape. In 2020, cloud application, platform, infrastructure, and management vendors will battle fiercely for attention and dominance in a global war to win the loyalty of infrastructure and operations (I&O) pros and developers. The cloud landscape has changed significantly in 2019, with new alliances, high-powered new infrastructure, and even more open-source innovation. This report outlines Forrester’s five key predictions about the forces that will shape the cloud computing market for 2020.