Trends Report

Machine Learning Powers The Industrial Internet Of Things

Insights From IoT Software Platforms Create New Service-Based Experiences To Delight Customers And Drive Growth

September 10th, 2019
With contributors:
Pascal Matzke , Renee Taylor , Christopher Voce , Diane Lynch

Summary

The internet of things (IoT) plays a pivotal role in transforming the industrial sector. Connecting machines to record their usage patterns is often the first step, and it can deliver tangible benefits. But companies that really put data — and insights — to work are predicting problems and opportunities before they occur or developing entirely new service-based business models. This report discusses the role that machine learning (ML) plays to support these bigger IoT opportunities and highlights issues that infrastructure and operations (I&O) leaders should consider as they guide organizations to realize their digital potential.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.