The Forrester New Wave™: Standalone Chatbots For IT Operations, Q2 2019

The Eight Providers That Matter Most And How They Stack Up
April 15th, 2019
With Contributors:
Sandy Rogers
Julia Caldwell
and Diane Lynch


In Forrester's evaluation of the emerging market for standalone chatbots for IT operations, we identified the eight most significant providers in the category — Avaamo, Botpress, EdgeVerve (Infosys), Inbenta Technologies, IPsoft,, Serviceaide, and

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