Report

The Future Of Messaging Apps

With Bots And Intelligent Agents, New Conversation Interfaces Will Change Your Relationship With Customers
September 19th, 2016
With Contributors:
Carlton Doty
Nick Hayes
Erna Alfred Liousas
Jennifer Wise
and Kasia Madej

Summary

With more than 3 billion consumers spending a lot of time and sharing emotions on messaging apps, brands are facing a whole new set of marketing opportunities and challenges. Messaging apps like WeChat and Facebook Messenger will soon collide with bots an

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