Skip to main content

Save or Share this Report

For CIOs

Your Future Fit Technology Strategy: Adaptive, Creative, And Resilient

Embrace New Platforms, Practices, And Partnerships To Accelerate Customer Obsession

October 14, 2020

Why Read This Report

The 2020s ushered in an overnight forced migration to all things digital and virtual, thanks to a global pandemic crisis. And that's just the beginning. New customer preferences for values, privacy, and experimentation; work's redistributed future; and operating models redefined by shifting market dynamics will challenge even the best technology strategies. To succeed, CIOs need what Forrester calls a future fit technology strategy, rooted in customer obsession and enabling an unprecedented level of adaptivity, creativity, and resilience. Read this report to discover how a future fit technology strategy will reset the pace and focus of your tech investments.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).


Table of Contents

  • Changing Customers, Work, And Models Will Rewrite Tech Needs
  • Accelerate Customer Obsession With A Future Fit Tech Strategy
  • Platforms, Practices, And Partnerships Will Power Scale And Speed
  • What It Means

  • Future Fit Technology Will Redefine The Tech Ecosystem
  • Supplemental Material
  • Related Research Documents

Recommended Research