Summary
Health insurers face a rising level of uncertainty about the future of their industry. They’re shifting from reactive to proactive engagement via innovative benefits while grappling with a legacy tech stack that prohibits innovation. We’ve taken a closer look at the impact that emerging technologies will have on US health insurers in the next decade. This audio discussion and presentation describes how specific emerging technologies can help CIOs solve critical problems in the health insurance industry and how to use Forrester’s ReCPI framework to identify opportunities for innovation investment.
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