Summary
Cloud AI and data services are reshaping retail, setting the stage for a new era of innovation. Predictive AI has long powered demand forecasting and personalization, but genAI takes it further, arming business users with agentic tools and creating immersive, tailored shopping experiences for customers. Behind the scenes, genAI cloud services predict supply chain disruptions, optimize logistics, enable dynamic pricing, and streamline inventory management. Yet economic volatility and shifting tariffs raise compliance concerns, slowing cloud migration and driving on-premises or hybrid strategies. This report outlines best practices from retail leaders in cloud strategy and adoption.
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