Summary
In earlier research, Forrester explored the feasibility of combining intelligent automation technologies to boost customer and employee experience by delegating routine decisions to a well-regulated militia of robotic processes and decision engines. Tech execs should read this research to discover the best practice guidelines that Forrester identified for developing an autonomous enterprise roadmap.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.