Summary
Process optimization has become a strategic imperative for B2B organizations seeking growth, productivity, innovation, and operational resilience. By refining how work gets done, companies can better allocate resources, improve performance, and adapt to market demands. But achieving process excellence requires a focused, strategic approach. In this report, we introduce the Forrester B2B Process Optimization Framework, a structured five-step approach that drives continuous improvement and enhances the customer experience.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.