Vision Report

High-Performance IT: The Essential Technology And Practices

Architect, Build, And Deliver The IT Capabilities Your Business Needs For Success

January 16th, 2024
David Mooter, Principal Analyst
David Mooter Principal Analyst
Ted Schadler, VP, Principal Analyst
Ted Schadler VP, Principal Analyst
Chris Gardner, VP, Research Director
Chris Gardner VP, Research Director
With contributors:
Stephanie Balaouras , Laura Koetzle , Carlos Casanova , Caroline Bonde , Ian McPherson

Summary

High-performance IT is the pursuit of continuously improving business results through technology. It rests on three principles. IT must: 1) continuously align with the business; 2) build trust on a foundation of security, privacy, and resilience; and 3) empower the business to readily adapt to changing market conditions and customer demand. Using these principles, technology leaders will develop the right mix of IT capabilities to ensure the organization achieves its desired business outcomes. This report describes the essential technology and IT practices that you need to build the IT capabilities that underpin high-performance IT.

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