High-performance IT is the pursuit of continuously improving business results through technology. It rests on three principles. IT must: 1) continuously align with the business; 2) build trust on a foundation of security, privacy, and resilience; and 3) empower the business to readily adapt to changing market conditions and customer demand. Using these principles, technology leaders will develop the right mix of IT capabilities to ensure the organization achieves its desired business outcomes. This report describes the essential technology and IT practices that you need to build the IT capabilities that underpin high-performance IT.