Vision Report

Lead A High-Performing Enterprise Architecture And Portfolio Practice

Architecture Must Drive Organizational Outcomes

February 16th, 2024


Enterprise architecture remains a critical capability for organizations operating at scale and over long time horizons. However, many digital and IT professionals view enterprise architecture (EA) as a roadblock that adds no real value. High-performing EA teams must connect their work clearly to business value and business outcomes and remain grounded in core principles. Only then can EA translate its capabilities into clear services that provide value to digitally transforming organizations.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.