Best Practice Report

Make Digital Employee Experience The Centerpiece Of Your Digital Workplace Strategy

Build A Resilient Technology Foundation To Support Anywhere And Hybrid Work

November 15th, 2022
Andrew Hewitt, Principal Analyst
Andrew Hewitt Principal Analyst
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
With contributors:
Glenn O'Donnell , Will McKeon-White , David Brodeur-Johnson , Betsy Summers , Chris Langlois , Diane Lynch

Summary

Almost every enterprise is now a hybrid digital workplace for its diverse family of employees. Digital employee experience (DEX) has become a critical factor because it can optimize this new digital workplace and strongly influence positive business results. While many organizations focus on tools to measure and enhance DEX, the path to success starts long before the tools discussions. Your strategy must embrace a flexible philosophy for happier employees. Then you can explore a variety of technologies to fulfill that vision.

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