Summary
Technology executives aiming to link tech spending with business growth and customer value must scrutinize everything from the methodologies they adopt to the vendors they engage with. It isn’t just about cost-cutting; the goal is to create an environment where tech investments enable scale and clearly drive business performance (effectiveness), execute rapidly (acceleration), and set the stage for future innovation (transformation). Done well, tech optimization can hasten the journey to high-performance IT — the pursuit of continuously improving business results through technology. This report outlines Forrester’s resources guiding tech execs through this practice.
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