Predictions Report

Predictions 2024: Software Development

October 30th, 2023
With contributors:
Stephanie Balaouras , Caroline Bonde , Kara Hartig


Software is an expression of the business. To enable this, developers must build software that drives the organization’s commitment to customer obsession while facing increasing pressure to quickly deliver differentiating digital capabilities. This is why, in 2024, we expect TuringBots to greatly improve the software development lifecycle (SDLC), corporate projects to release under ajar source, Backstage to dominate self-service developer portals, developer experience to become a major business investment, and DevOps to expand past DevOps research and assessment (DORA) metrics. In this report, we explore Forrester’s predictions for software development in 2024.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.