Best Practice Report

Revenue Process Transformation Expands The Revenue Council’s Role And Remit

Focus On The Customer Experience To Improve Revenue Growth

Summary

When an organization undergoes a revenue process transformation, the existing revenue council’s focus on improving processes expands. The council’s goal is to gain a deeper understanding of an organization’s buyers and customers to build a revenue process strategy and plan that reduces the customers’ time to value realization. This report clarifies the revenue council’s expanded remit within a full revenue process transformation.

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