Trends Report

Six Common Pitfalls On Chinese Mobile Banking Apps And How To Fix Them

Learn From Industry Best Practices How To Avoid These Mistakes

October 2nd, 2019
With contributors:
Frederic Giron , Benjamin Ensor , Arnav Gupta , Han Bao , Nancy Lin , Bill Nagel


Forrester recently concluded its Forrester Wave™ evaluation of mobile banking apps in mainland China, which assessed the functionality and user experience (UX) of the mobile banking apps of six leading Chinese banks. Read this report to discover the common functionality mistakes banks make and the lessons that banks' digital strategy professionals and their teams can learn from mobile banking best practices in China and the rest of the world.

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