Best Practice Report

The Forrester Digital Experience Review™: Indian Mobile Banking Apps, Q4 2025

IDFC FIRST Bank Offers The Best Mobile Banking App Experience In India

 and  three contributors
Oct 06, 2025

Summary

This report examines Indian mobile banking apps. IDFC FIRST Bank is the top performer, leading in features like personalized financial management tools and international transfers. ICICI Bank and Axis Bank follow with strong capabilities in security, balance views, and investment tools. This report highlights best practices, such as proactive alerts and consolidated balance views, to help banks enhance their mobile banking offerings.

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