Wave Report

The Forrester Wave™: B2C Commerce Solutions, Q2 2022

The Nine Providers That Matter Most And How They Stack Up

April 28th, 2022
Emily Pfeiffer, Principal Analyst
Emily Pfeiffer Principal Analyst
Joe Cicman, Principal Analyst
Joe Cicman Principal Analyst
With contributors:
Fiona Swerdlow , Caroline Provost

Summary

In our 27-criterion evaluation of B2C commerce solutions providers, we identified the nine most significant ones — Adobe, BigCommerce, commercetools, Kibo Commerce, Optimizely, Salesforce, SAP, Shopify Plus, and VTEX — and researched, analyzed, and scored them. This report shows how each provider measures up and helps digital professionals select the right one for their needs.

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