Business Case Report

The ROI Of Supply Chain Management

How To Calculate The Return On Your Supply Chain Management Investment

April 6th, 2022
George Lawrie, Vice President, Principal Analyst
George Lawrie Vice President, Principal Analyst
Dean Davison, Mgr, Principal Consultant
Dean Davison Mgr, Principal Consultant
With contributors:
Pascal Matzke , Linda Ivy-Rosser , Christian Prandi , Nicole Lesperance

Summary

Supply chain management (SCM) transformation efforts bring benefits like increased customer retention and greater cross-sell opportunity. But they also require investments in technology and services. SCM transformation leaders who want to accurately model the ROI of an SCM transformation must estimate the size of required investments and expected benefits as well as when those will occur. This report shows SCM transformation leaders how to build an ROI model that can power a business case, including where to look for benefits, how to quantify them, and how to estimate SCM transformation costs.

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