Summary
Unlike other industries, utilities and telcos have limited competition, relatively static customer numbers, heavy external regulation, and capital-focused budget mechanisms. Given the cost of building new power generation facilities, utility firms actively try to get customers to use less of their product. Telcos must maintain 99.999% uptime and cover 95% or more of the population — an expectation few other industries must fulfill. Meanwhile, the need to cut costs, simplify cloud management, and strengthen data security and governance is pushing firms to rationalize their clouds. This report examines the latest cloud trends and adoption patterns in the utilities and telecom industries.
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