Data Overview Report

The State Of The US Shopper

Landscape: The Digital Store Playbook

September 17th, 2021
Scott Compton, null
Scott Compton
With contributors:
Fiona Swerdlow , Taylor Hansen

US consumers have shifted their shopping behaviors due to continued and evolving pandemic pressures, and they bring new expectations for retailers and brands to prioritize. This report provides an overview of the state of US consumer retail attitudes in 2021. Retail and brand executives should use the insights in this report to determine how to implement strategy, services, and technology to meet customers’ changing expectations.

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