Best Practice Report

The Total Economic Impact™ Methodology

TEI Business Cases Capture The Full Economic Opportunity Of Your Technology Investments

 and  four contributors
Updated Jun 25, 2025

Summary

Behind any business and technology investment is the ever-present question: “What is my organization really going to get for its money?” Forrester developed the Total Economic Impact™ (TEI) methodology to help. TEI provides a rigorous analysis methodology that incorporates costs, benefits, future technology and business strategy, business flexibility, and associated risks. Technology solutions increasingly influence companies’ strategic direction and differentiation. It is more important than ever to use a consistent and repeatable evaluation process to make the best decisions, achieve the desired results, and share those results with colleagues, partners, or customers.

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