Summary
Our infrastructure and operations (I&O) clients' two most common questions are, "What innovations are on the horizon that could transform I&O?" and "Are there any new offerings, suppliers, or technologies that we should experiment with?" In this report, analysts from across Forrester's I&O research team answer these questions based on insights gained from hundreds of interviews with our enterprise clients as well as from vendor briefings, the many research projects we conduct each quarter, and conferences we've attended worldwide.
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