The wearables market suffers from a hype bubble: The ratio of released products to product sales is currently very high. But wearables are for real. Forrester surveyed 4,566 US online consumers and interviewed 25 companies to understand the demand — today and tomorrow — for wearable devices. For infrastructure and operations (I&O) leaders, your company needs your wearables expertise as it seeks to arm employees (and customers) with wearables and serve customers armed with their own wearable devices. This report helps you understand what's coming and why.